11 May, 2011
ACER Indonesia
Jln Gatot Subroto 234
Patra Jasa Building 25 floor.
10227
Dear Sirs,
We are interested in products for AspireOne notebook. We would greatly appreciate receiving any information, brochures and price lists you may have to learn more about your products. We appreciate your prompt reply.
I thank you in advance and look forward to studying the materials you send me.
Sincerely,
Suci Putri Andari
Suci Putri Andari
4EA12
11207053
BAHASA INGGRIS BISNIS 2
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PT. SINERGI PRAKASA
Anggur Street N0. 70
Jakarta Timur, Jakarta
17125
Dear Mrs. Suci Putri Andari
Thank you for letter of 11 May inquirying about our latest catalogues, price list and term of paymnet.
We are pleased to enclose our catalogues, pricelist and terms of payment.
We hope you will find our prices and terms satisfactory and look forward to receiving your first order.
You faithfully,
Merdi Anandianto
Marketing Manager
Enc: Catalogues
Price List
Suci Putri Andari
4EA12
11207053
BAHASA INGGRIS BISNIS 2
Rabu, 25 Mei 2011
A Reply to A Letter Complaint
Dear Mrs. Suci Putri Andari
MECHI MOTORS, Ltd 13450
First, we want to apologize for our delay in answering your letter on 25 May. This is because the technical inspection is required before we can give a satisfactory answer.
After we learned of your bike problem, we find that the bike you buy from us, experiencing damage to the fireplace system that is not good, and it is very dangerous for you.
We sympathize with you and very sorry to trouble you experienced. We promise to replace all that you remove the cost and we promise to replace your motorcycle with a new one in accordance with the warranty that we made. Our officer will come to your home and will take your bike to be exchanged with new ones.
Your sincerely,
Merdi Anandianto
Nama : Suci Putri Andari
Kelas : 4EA12
NPM : 11207053
TUGAS 4 : Complain Letter
BAHASA INGGRIS BISNIS 2
MECHI MOTORS, Ltd 13450
First, we want to apologize for our delay in answering your letter on 25 May. This is because the technical inspection is required before we can give a satisfactory answer.
After we learned of your bike problem, we find that the bike you buy from us, experiencing damage to the fireplace system that is not good, and it is very dangerous for you.
We sympathize with you and very sorry to trouble you experienced. We promise to replace all that you remove the cost and we promise to replace your motorcycle with a new one in accordance with the warranty that we made. Our officer will come to your home and will take your bike to be exchanged with new ones.
Your sincerely,
Merdi Anandianto
Nama : Suci Putri Andari
Kelas : 4EA12
NPM : 11207053
TUGAS 4 : Complain Letter
BAHASA INGGRIS BISNIS 2
Complaint Letter
Dear Sir,
MECHI MOTORS, Ltd 13450 – May 25th
I want to complaint about a motorcycle that I bought in your company on 26 February last. I have been using this bike for a month, this motor does not experience any problems. But in the second month, inimengalami motor damage. When I'm riding this bike, this bike suddenly stops and can not be lit again. I've tried various ways to make this motor can be lit again but could not.
I do not know what happened dengnan this bike. I've tried to contact your office but no answer. So I write this complaint letter.
I would appreciate if my bike can be replaced with a new motor in accordance with the warranty you provide. I hope you can provide answers to the level of this complaint letter.
Your Faithfully,
Suci Putri Andari
MECHI MOTORS, Ltd 13450 – May 25th
I want to complaint about a motorcycle that I bought in your company on 26 February last. I have been using this bike for a month, this motor does not experience any problems. But in the second month, inimengalami motor damage. When I'm riding this bike, this bike suddenly stops and can not be lit again. I've tried various ways to make this motor can be lit again but could not.
I do not know what happened dengnan this bike. I've tried to contact your office but no answer. So I write this complaint letter.
I would appreciate if my bike can be replaced with a new motor in accordance with the warranty you provide. I hope you can provide answers to the level of this complaint letter.
Your Faithfully,
Suci Putri Andari
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